Deliveries and returns
- What is the difference between my shipping and billing address?
The delivery address must be that of the person who receives the package, while the billing address corresponds to the person who places the order and therefore the one who paid the invoice.
- To which country can I have my order delivered?
ÓNÍSÌ PARIS ships its Products to France, as well as the following countries : Albania, Andorra, Argentina, Australia, Austria, Belgium, Benin, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Côte d’Ivoire, Denmark, Estonia, Finland, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mexico, Morocco, Martinique, Moldova, Monaco, Montenegro, Norway, South Africa, Spain, United Arab Emirates, United States, New Zealand, Netherlands, Peru, Poland, Puerto Rico, Portugal, Czech Republic, Romania, United Kingdom (Great Britain), San Marino, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Tunisia, Ukraine.
- What are the delivery times?
ÓNÍSÌ PARIS ensures that you are delivered as soon as possible.
France: 1-5 working days
Europe (excluding France): 3-8 working days
North America, Asia, Australia, Africa, Other: 5-15 working days
- Can I return my order?
In the event that the piece of jewelry ordered does not meet your expectations, you can request an exchange or refund within 14 days after reception of the package.
The refund or exchange will only be accepted if the jewelry is in its initial state and if it does not show any damage.
Returns are not accepted on jewelry that has been resized, personalized, or modified in any way.
- How do I return my order?
For any return, thank you to send us your jewel, in insured and registered package, to the following coordinates:
131 Pereire Boulevard
For more information, please consult our General terms and Conditions of Sale.